Freshsales

By Freshworks

How often 10 AI models recommend Freshsales, what they say about it, and who they recommend instead, on the 2 buying questions where it came up.

Mention rate

50%of all answers on these questions

Best standing

#1of 27 on Best CRM software for small businesses

Buying questions

2where any model named it

Never named it

0of 10 models

Which models recommend it

Share of each model's answers that named it, at any position · The black tick marks the panel average

1. MiniMax M354%
2. Claude Haiku 5.550%
3. GPT-6 Luna50%
4. Gemini 4 Argon50%
5. Qwen 3.8 Flash50%
6. DeepSeek V4 Pro50%
7. GLM-5.350%
8. Kimi K350%
9. Mistral Large 450%
10. Nemotron 3 Ultra50%

Tracked since October 25, 2026. Each time the panel answers these questions again, the change shows here.

What the models say

Each model's one-line reason for recommending it, from its first answer

Best CRM software for small businesses 10

• Claude Haiku 5.5Capable built-in phone, email, and lead scoring at a competitive price point.
• GPT-6 LunaCombines useful sales automation, communication tools, and accessible pricing.
• Gemini 4 ArgonGreat all-in-one communication with built-in phone, email, chat, and smart AI lead scoring.
• Qwen 3.8 FlashSolid AI scoring and built-in phone at low cost.
• DeepSeek V4 ProAI-powered lead scoring and built-in phone at a generous free tier.
• GLM-5.3Modern interface, solid AI features, generous entry pricing.
• Kimi K3AI scoring, built-in phone, intuitive for lean sales teams.
• MiniMax M3Strong AI lead scoring at a competitive price point.
• Mistral Large 4Clean UI, built-in phone and AI; great value for growing sales teams.
• Nemotron 3 UltraAI-powered insights, built-in phone/email, good free plan

Best sales engagement platforms 1

• MiniMax M3Built-in phone, email sequences, and AI lead scoring at low cost.

Against the competition

Each question's products ranked by the share of all answers that named them, Freshsales highlighted.

Best CRM software for small businesses

27 products named in 120 answers across 4 wordings

In nearly every answer

FreshsalesHubSpotPipedriveZoho CRMSalesforce

Contested

1. 6Copper83%
2. 7Insightly70%
3. 8Keap58%
4. 9Less Annoying CRM48%
5. 10monday.com43%

Best sales engagement platforms

41 products named in 120 answers across 4 wordings

In nearly every answer

Apollo.ioOutreachSalesloft

Contested

1. 4HubSpot87%
2. 5Reply.io83%
3. 6Lemlist60%
4. 7Clari (Groove)55%
5. 8Mixmax47%
6. ⋯
7. 35Freshsales1%

Mention rate by model and question

Share of each model's answers on the question that named it · Hover a cell for the count

Question	Claude Haiku 5.5	GPT-6 Luna	Gemini 4 Argon	Qwen 3.8 Flash	DeepSeek V4 Pro	GLM-5.3	Kimi K3	MiniMax M3	Mistral Large 4	Nemotron 3 Ultra
Best CRM software for small businesses	100	100	100	100	100	100	100	100	100	100
Best sales engagement platforms								8

Does the wording matter?

Share of answers that named it under each way of asking the question · Hover a cell for the exact wording

Question	List request	Buyer asking for advice	Search query	Worth paying for?
Best CRM software for small businesses	100	100	100	100
Best sales engagement platforms		3

Head to head

Against the products named most often on the same questions

Freshsales vs HubSpotFreshsales vs SalesforceFreshsales vs Zoho CRMFreshsales vs PipedriveFreshsales vs Apollo.ioFreshsales vs Outreach

Compare with another product

Other Freshworks products: Freshdesk, Freshteam, Freshtable

Work on Freshsales? Get it tracked every month on the questions your buyers ask, or email sales@modelocracy.com.