Zoho CRM

By Zoho

How often 10 AI models recommend Zoho CRM, what they say about it, and who they recommend instead, on the 2 buying questions where it came up.

Mention rate

55%of all answers on these questions

Best standing

#1of 27 on Best CRM software for small businesses

Buying questions

2where any model named it

Never named it

0of 10 models

Which models recommend it

Share of each model's answers that named it, at any position · The black tick marks the panel average

1. MiniMax M396%
2. Claude Haiku 5.550%
3. GPT-6 Luna50%
4. Gemini 4 Argon50%
5. Qwen 3.8 Flash50%
6. DeepSeek V4 Pro50%
7. GLM-5.350%
8. Kimi K350%
9. Mistral Large 450%
10. Nemotron 3 Ultra50%

Tracked since October 25, 2026. Each time the panel answers these questions again, the change shows here.

What the models say

Each model's one-line reason for recommending it, from its first answer

Best CRM software for small businesses 10

• Claude Haiku 5.5Excellent value, broad feature set, and affordable pricing that scales with small businesses.
• GPT-6 LunaExcellent value with broad sales automation and customization for growing teams.
• Gemini 4 ArgonExceptional value and deep customization backed by a massive ecosystem of affordable business apps.
• Qwen 3.8 FlashLow cost with deep features across the Zoho ecosystem.
• DeepSeek V4 ProUnmatched value, deep customization, and affordable scaling for small teams.
• GLM-5.3Affordable, feature-rich, great automation for budget-conscious teams.
• Kimi K3Feature-rich at rock-bottom price; customizable for most needs.
• MiniMax M3Most affordable with broad feature set for small businesses.
• Mistral Large 4Incredibly affordable with deep features; ideal for cost-conscious small teams.
• Nemotron 3 UltraFeature-rich, customizable, strong value at low cost

Best sales engagement platforms 1

• MiniMax M3Built-in cadences and solid value for budget-conscious outbound teams.

Against the competition

Each question's products ranked by the share of all answers that named them, Zoho CRM highlighted.

Best CRM software for small businesses

27 products named in 120 answers across 4 wordings

In nearly every answer

FreshsalesHubSpotPipedriveZoho CRMSalesforce

Contested

1. 6Copper83%
2. 7Insightly70%
3. 8Keap58%
4. 9Less Annoying CRM48%
5. 10monday.com43%

Best sales engagement platforms

41 products named in 120 answers across 4 wordings

In nearly every answer

Apollo.ioOutreachSalesloft

Contested

1. 4HubSpot87%
2. 5Reply.io83%
3. 6Lemlist60%
4. 7Clari (Groove)55%
5. 8Mixmax47%
6. ⋯
7. 16Zoho CRM9%

Mention rate by model and question

Share of each model's answers on the question that named it · Hover a cell for the count

Question	Claude Haiku 5.5	GPT-6 Luna	Gemini 4 Argon	Qwen 3.8 Flash	DeepSeek V4 Pro	GLM-5.3	Kimi K3	MiniMax M3	Mistral Large 4	Nemotron 3 Ultra
Best CRM software for small businesses	100	100	100	100	100	100	100	100	100	100
Best sales engagement platforms								92

Does the wording matter?

Share of answers that named it under each way of asking the question · Hover a cell for the exact wording

Question	List request	Buyer asking for advice	Search query	Worth paying for?
Best CRM software for small businesses	100	100	100	100
Best sales engagement platforms	10	10	7	10

Head to head

Against the products named most often on the same questions

Zoho CRM vs HubSpotZoho CRM vs SalesforceZoho CRM vs PipedriveZoho CRM vs FreshsalesZoho CRM vs Apollo.ioZoho CRM vs Outreach

Compare with another product

Other Zoho products: Zoho Books, Zoho Desk, Zoho Vault, Zoho Sign, Zoho Expense, Zoho Social, Zoho Meeting, Zoho Forms, Zoho Analytics, Zoho Cliq, ZipBooks, Zoho People, Zoho Recruit, Zoho Bookings, Bigin, Zoho Survey, Zoho WorkDrive, Zoho Invoice

Work on Zoho CRM? Get it tracked every month on the questions your buyers ask, or email sales@modelocracy.com.