Intercom

How often 10 AI models recommend Intercom, what they say about it, and who they recommend instead, on the 1 buying question where it came up.

Mention rate

98%of all answers on this question

Best standing

#4of 20 on Best help desk software

Buying questions

1where any model named it

Never named it

0of 10 models

Which models recommend it

Share of each model's answers that named it, at any position · The black tick marks the panel average

1. Claude Haiku 5.5100%
2. GPT-6 Luna100%
3. Gemini 4 Argon100%
4. DeepSeek V4 Pro100%
5. GLM-5.3100%
6. Kimi K3100%
7. MiniMax M3100%
8. Mistral Large 4100%
9. Nemotron 3 Ultra100%
10. Qwen 3.8 Flash83%

Tracked since October 25, 2026. Each time the panel answers these questions again, the change shows here.

What the models say

Each model's one-line reason for recommending it, from its first answer

Best help desk software 10

• Claude Haiku 5.5Strong chat-first support and messaging with good AI-driven self-service options.
• GPT-6 LunaExcellent conversational support, messaging, and AI-assisted customer service workflows.
• Gemini 4 ArgonBest-in-class conversational support and AI-first proactive messaging for modern digital businesses.
• Qwen 3.8 FlashBest-in-class live chat and proactive messaging for support.
• DeepSeek V4 ProBest-in-class conversational messaging and AI chatbot for modern support teams.
• GLM-5.3Best-in-class AI chat and modern messaging; strong automation and customer experience.
• Kimi K3Best for in-app chat, AI-assisted support, and modern customer messaging workflows.
• MiniMax M3Best-in-class live chat and AI-powered messaging
• Mistral Large 4Unmatched for SaaS companies blending support with proactive customer messaging.
• Nemotron 3 UltraBest for conversational support with live chat, bots, and proactive messaging

Against the competition

Each question's products ranked by the share of all answers that named them, Intercom highlighted.

Best help desk software

20 products named in 120 answers across 4 wordings

In nearly every answer

FreshdeskHelp ScoutZendeskIntercomZoho Desk

Contested

1. 6HubSpot Service Hub86%
2. 7Jira Service Management84%
3. 8Gorgias68%
4. 9Front59%
5. 10Kayako49%

Mention rate by model and question

Share of each model's answers on the question that named it · Hover a cell for the count

Question	Claude Haiku 5.5	GPT-6 Luna	Gemini 4 Argon	Qwen 3.8 Flash	DeepSeek V4 Pro	GLM-5.3	Kimi K3	MiniMax M3	Mistral Large 4	Nemotron 3 Ultra
Best help desk software	100	100	100	83	100	100	100	100	100	100

Does the wording matter?

Share of answers that named it under each way of asking the question · Hover a cell for the exact wording

Question	List request	Buyer asking for advice	Search query	Worth paying for?
Best help desk software	100	93	100	100

Head to head

Against the products named most often on the same questions

Intercom vs FreshdeskIntercom vs Help ScoutIntercom vs ZendeskIntercom vs Zoho DeskIntercom vs HubSpot Service HubIntercom vs Jira Service Management

Compare with another product

Work on Intercom? Get it tracked every month on the questions your buyers ask, or email sales@modelocracy.com.