Kayako

How often 10 AI models recommend Kayako, what they say about it, and who they recommend instead, on the 1 buying question where it came up.

Mention rate
49%of all answers on this question
Best standing
#10of 20 on Best help desk software
Buying questions
1where any model named it
Never named it
3of 10 models

Which models recommend it

Share of each model's answers that named it, at any position · The black tick marks the panel average

  1. Mistral Large 492%
  2. DeepSeek V4 Pro83%
  3. GLM-5.383%
  4. Nemotron 3 Ultra75%
  5. MiniMax M367%
  6. Claude Haiku 5.558%
  7. Gemini 4 Argon33%
  8. GPT-6 Luna0%
  9. Qwen 3.8 Flash0%
  10. Kimi K30%

Never named it: GPT-6 Luna Qwen 3.8 Flash Kimi K3

Tracked since October 25, 2026. Each time the panel answers these questions again, the change shows here.

What the models say

Each model's one-line reason for recommending it, from its first answer

Best help desk software 7
  • Claude Haiku 5.5Capable ticketing with good customization, though less visible in the market today.
  • Gemini 4 ArgonProvides a clear, single-view customer journey timeline that makes personalized support easy.
  • DeepSeek V4 ProUnified agent view, good for mid-size teams wanting simplicity over sprawl.
  • GLM-5.3Solid multichannel help desk with strong collaboration and customer journey tools.
  • MiniMax M3Unified customer journey view, good for smaller teams needing omnichannel.
  • Mistral Large 4Elegant shared inbox experience for customer-obsessed small to mid-size teams.
  • Nemotron 3 UltraUnified customer journey view, good for personalized support experiences

Against the competition

Each question's products ranked by the share of all answers that named them, Kayako highlighted.

Mention rate by model and question

Share of each model's answers on the question that named it · Hover a cell for the count

QuestionClaude Haiku 5.5GPT-6 LunaGemini 4 ArgonQwen 3.8 FlashDeepSeek V4 ProGLM-5.3Kimi K3MiniMax M3Mistral Large 4Nemotron 3 Ultra
Best help desk software58338383679275

Does the wording matter?

Share of answers that named it under each way of asking the question · Hover a cell for the exact wording

QuestionList requestBuyer asking for adviceSearch queryWorth paying for?
Best help desk software43605340

Head to head

Against the products named most often on the same questions

Work on Kayako? Get it tracked every month on the questions your buyers ask, or email sales@modelocracy.com.