Microsoft Dynamics 365

By Microsoft

How often 10 AI models recommend Microsoft Dynamics 365, what they say about it, and who they recommend instead, on the 1 buying question where it came up.

Mention rate

8%of all answers on this question

Best standing

#19of 27 on Best CRM software for small businesses

Buying questions

1where any model named it

Never named it

7of 10 models

Which models recommend it

Share of each model's answers that named it, at any position · The black tick marks the panel average

1. Claude Haiku 5.558%
2. Kimi K38%
3. Mistral Large 48%
4. GPT-6 Luna0%
5. Gemini 4 Argon0%
6. Qwen 3.8 Flash0%
7. DeepSeek V4 Pro0%
8. GLM-5.30%
9. MiniMax M30%
10. Nemotron 3 Ultra0%

Never named it: GPT-6 Luna Gemini 4 Argon Qwen 3.8 Flash DeepSeek V4 Pro GLM-5.3 MiniMax M3 Nemotron 3 Ultra

Tracked since October 25, 2026. Each time the panel answers these questions again, the change shows here.

What the models say

Each model's one-line reason for recommending it, from its first answer

Best CRM software for small businesses 2

• Claude Haiku 5.5Strong fit for businesses already invested in Microsoft's ecosystem and Outlook.
• Mistral Large 4Seamless Office integration; steep learning curve for non-technical users.

Against the competition

Each question's products ranked by the share of all answers that named them, Microsoft Dynamics 365 highlighted.

Best CRM software for small businesses

27 products named in 120 answers across 4 wordings

In nearly every answer

FreshsalesHubSpotPipedriveZoho CRMSalesforce

Contested

1. 6Copper83%
2. 7Insightly70%
3. 8Keap58%
4. 9Less Annoying CRM48%
5. 10monday.com43%
6. ⋯
7. 19Microsoft Dynamics 3658%

Mention rate by model and question

Share of each model's answers on the question that named it · Hover a cell for the count

Question	Claude Haiku 5.5	GPT-6 Luna	Gemini 4 Argon	Qwen 3.8 Flash	DeepSeek V4 Pro	GLM-5.3	Kimi K3	MiniMax M3	Mistral Large 4	Nemotron 3 Ultra
Best CRM software for small businesses	58						8		8

Does the wording matter?

Share of answers that named it under each way of asking the question · Hover a cell for the exact wording

Question	List request	Buyer asking for advice	Search query	Worth paying for?
Best CRM software for small businesses	13	3	10	3

Head to head

Against the products named most often on the same questions

Microsoft Dynamics 365 vs FreshsalesMicrosoft Dynamics 365 vs HubSpotMicrosoft Dynamics 365 vs PipedriveMicrosoft Dynamics 365 vs Zoho CRMMicrosoft Dynamics 365 vs SalesforceMicrosoft Dynamics 365 vs Copper

Compare with another product

Other Microsoft products: Microsoft Defender for Endpoint, Microsoft Power BI, Microsoft OneDrive, Azure DevOps, Microsoft Forms, Microsoft Azure, Azure Synapse Analytics, Microsoft Fabric, Microsoft Bookings, Microsoft Teams, Microsoft Project, Microsoft SharePoint, Microsoft Outlook, Microsoft Planner, Skype, Microsoft Azure Blob Storage, Microsoft Dynamics 365 Business Central, Azure App Service, Azure Monitor, Microsoft 365, Microsoft Dynamics 365 Customer Insights - Journeys, Skype for Business

Work on Microsoft Dynamics 365? Get it tracked every month on the questions your buyers ask, or email sales@modelocracy.com.